Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Qualitative research in industry – videos from the Qualitative 360 Asia Pacific conference
Qualitative 360 Asia Pacific 2013 took place in Singapore in November 2013, and some videos are now available: Winning with shoppers via qualitative research [23...
From Putting People First
A case study on inclusive design: ethnography and energy use
Energy usage and conservation can be a seemingly mundane part of an individual’s daily life on one hand, but a politically, ecologically, and economically critical...
From Putting People First
The Museum of Future Government Services
The Museum of Future Government Services, which in Dubai on the 10th of February at the UAE Government Summit, is an interactive design futures. The Museum explores...
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An anthropologist walks into a bar…
In 2006 a major European brewing company we’ll call BeerCo was faced with falling bar and pub sales and, despite muscular market research and competitive analysis...
From Putting People First
Data and design in innovative citizen experiences
The past decade has brought enormous and growing benefits to ordinary citizens through applications built on public data. Any release of data offers advantages...
From Putting People First
How to involve children in the design process?
What are the advantages and challenges inherent in working with children in the design process for creating games or apps? How do you stop them getting bored, and...
From Putting People First
Tricia Wang’s PhD dissertation — Talking to Strangers: Chinese Youth and Social Media
Talking to Strangers: Chinese Youth and Social Media by Tricia Wang Doctor of Philosophy in Sociology, University of California, San Diego, 2013 Professor Richard...
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Adam Gopnik: “Why I don’t tweet”
Adam Gopnik, who writes for the New Yorker, has only ever sent nine tweets. In this long BBC article he explains why: ” Everyone insists that the technological...
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Move over product design, UX is the future
Rick Wise, CEO of Lippincott, says experience innovation is the next design imperative. Here are five things you can do this year to make that happen. “Today’s...
From Putting People First
There is no UX, there is only UX
Leisa Reichelt, Head of User Research at the Government Digital Service [GDS] in the UK Cabinet Office, argues that UX belongs everywhere and nowhere. That there...
From Putting People First
A review of Adam Greenfield’s Against the Smart City
Chris Carlsson started reading Adam Greenfield’s new book, Against the Smart City, “with the expectation that it would be a critical view of the ways our urban...
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How Big Brother’s going to peek into your connected home
The tech industry easily convinced the public to accept a myriad of free services for the price of some loss of privacy. But getting them to embrace the smart home...
From Putting People First
The Facebook ethnography kerfuffle
At the center of this kerfuffle is an anthropologist, Daniel Miller, his ethnographic research with teenagers in a small town in the UK, and a press report on a...
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How should we analyse our lives?
Alex “Sandy” Pentland, a professor of computational social sciences at MIT Media Lab and others like him are now convinced that the great academic divide between...
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New XD Magazine to be launched
XD is a quarterly print magazine, to be launched from Australia in April 2014, which showcases the work of experience design practitioners and researchers from...
From Putting People First
[Book] Junkyard Planet
Junkyard Planet: Travels in the Billion-Dollar Trash Trade by Adam Minter Bloomsbury Publishing 2013, 304 pages [Amazon link - video] Abstract When you drop your...
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Why the resurgence of user-centred design matters for marketers
Marc Landsberg, CEO of socialdeviant, believes that marketing departments will increasingly invest in social platforms that are committed to users’ needs and interests...
From Putting People First
[Book] Practical Ethnography
Practical Ethnography: A Guide to Doing Ethnography in the Private Sector By Sam Ladner Left Coast Press April 2014, 200 pages [Publisher link - Amazon link] >...
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Interview with Leisa Reichelt, Head of User Research at UK Government Digital Services
Tricia Wang (see also previous post) just published her interview with Leisa Reichelt, Head of User Research at UK Government Digital Services. Tricia introduced...
From Putting People First