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The anthropologist of Artificial Intelligence
From Putting People First

The anthropologist of Artificial Intelligence

The algorithms that underlie much of the modern world have grown so complex that we always can’t predict what they’ll do. Iyad Rahwan, who directs the Center for...

[Book] The Costs of Connection
From Putting People First

[Book] The Costs of Connection

The Costs of Connection: How Data Is Colonizing Human Life and Appropriating It for Capitalism by Nick Couldry and Ulises A. Mejias Stanford University Press August...

End user perceptions of smart home device data practices and risks
From Putting People First

End user perceptions of smart home device data practices and risks

“I don’t own the data”: End User Perceptions of Smart Home Device Data Practices and Risks Madiha Tabassum, University of North Carolina at Charlotte; Tomasz Kosinski...

Digital service teams in government
From Putting People First

Digital service teams in government

Digital service teams in government Ines Mergel, Professor of Public Administration, University of Konstanz, Germany Government Information Quarterly August 2019...

[Book] Behavioural macroeconomics
From Putting People First

[Book] Behavioural macroeconomics

Behavioural Macroeconomics: Theory and Policy Paul De Grauwe and Yuemei Ji Oxford University Press October 2019, 256 pages Modern macroeconomics has been based[Book]...

The digital lives of refugees [Research report]
From Putting People First

The digital lives of refugees [Research report]

There is growing recognition among donors and humanitarian organisations that mobile technology and mobile network operators (MNOs) have an important role to play...

Experientia on addressing vaccine hesitancy
From Putting People First

Experientia on addressing vaccine hesitancy

Vaccine hesitancy is a top10 global health threat. Dealing with it successfully requires understanding it as a behaviour and generating a holistic view of people...

MacArthur Foundation’s “100&Change” competition now calling for applications
From Putting People First

MacArthur Foundation’s “100&Change” competition now calling for applications

100&Change is a MacArthur Foundation competition for a $100 million grant to fund a single proposal that will make measurable progress toward solving a significant...

The story of Spotify personas
From Putting People First

The story of Spotify personas

Spotify’s product designer Mady Torres de Souza and senior user researchers Olga Hörding and Sohit Karol explain how they developed their personas tool, how they...

When ethnography becomes a joke
From Putting People First

When ethnography becomes a joke

For a number of years, we have witnessed a diminishing appetite for ethnographic work among commercial clients, writes Patricia Sunderland, PhD and founder of Cultural...

Old, online, and fed on lies: How an aging population will reshape the internet
From Putting People First

Old, online, and fed on lies: How an aging population will reshape the internet

Although many older Americans have, like the rest of us, embraced the tools and playthings of the technology industry, a growing body of research shows they have...

Research findings send automated sentiment analysis to the trash bin
From Putting People First

Research findings send automated sentiment analysis to the trash bin

The age of social media has opened up exciting opportunities for researchers to investigate people’s emotional states on a massive scale. For example, one study...

Time Change: How the UX of Time Begins Below the UI
From Putting People First

Time Change: How the UX of Time Begins Below the UI

The user experience of most web-based applications begins well below the interface, all the way down to fields in a database. Examining how systems and users experience...

Interested in a career with us?
From Putting People First

Interested in a career with us?

Then we are interested in hearing from you. We have several positions available for talented UX/UI and service designers who are passionate about creating world...

Innovation is about understanding culture
From Putting People First

Innovation is about understanding culture

Jay Hasbrouck, Founder of Filament Insight & Innovation, argues that ethnographic thinking is an overall innovation strategy that can strategically guide largeInnovation...

Ten arguments against algorithmic decision making
From Putting People First

Ten arguments against algorithmic decision making

Against the Dehumanisation of Decision-Making – Algorithmic Decisions at the Crossroads of Intellectual Property, Data Protection, and Freedom of Information by...

[Book] The Next Billion Users: Digital Life Beyond the West
From Putting People First

[Book] The Next Billion Users: Digital Life Beyond the West

The Next Billion Users: Digital Life Beyond the West by Payal Arora Harvard University Press, 2019 280 pages A digital anthropologist examines the online lives[Book]...

Papers on behaviour, design and the circular economy
From Putting People First

Papers on behaviour, design and the circular economy

Consumer insights into the circular economy Report of stakeholder meeting, 25 October 2018, 14 pages The “Stakeholder Meeting: Consumer Insights into the Circular...

[Book] The Age of Surveillance Capitalism
From Putting People First

[Book] The Age of Surveillance Capitalism

The Age of Surveillance Capitalism: The Fight for the Future at the New Frontier of Power Shoshana Zuboff Profile Books, 31 January 2019 704 pages The challenges...

[Book] Left to Our Own Devices
From Putting People First

[Book] Left to Our Own Devices

Left to Our Own Devices: Outsmarting Smart Technology to Reclaim Our Relationships, Health, and Focus Margaret E. Morris MIT Press, 2018 192 pages Unexpected ways...
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