Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
We need to save (willful) ignorance from AI
Recently the psychologist Ralph Hertwig and legal scholar Christoph Engel have published an extensive taxonomy of motives for deliberate ignorance. They identified...
From Putting People First
Sidewalk Toronto has only one beneficiary, and it is not Toronto
Jim Balsillie, former chairman and co-CEO of Research In Motion, doesn’t mince his words in discussing the new Google-affiliated waterfront development Sidewalk...
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How SAP’s SuccessFactors used anthropology to understand its customers
As part of a new approach to user interfaces, Amy Wilson, Head of Product at SAP SuccessFactors, pulled designers together with behavioral scientists with backgrounds...
From Putting People First
Designing for positive impact and human flourishing
A few days ago Experientia attended the Service Design Days in Barcelona. One of the surprise presentations was by Anna Pohlmeyer, who co-directs the Delft Institute...
From Putting People First
IKEA’s fifth Life at Home report
Last week IKEA launched its fifth Life at Home global research report. Every year, the company sets out to understand more about what makes a better life at home...
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Bringing patients into focus at the Roche Innovation Summit
Experientia is proud to have been a key participant at the Roche Innovation Summit, held at Roche headquarters in Basel Switzerland on 19 June 2018. Themed “Transforming...
From Putting People First
[Book] Left to Our Own Devices
Left to Our Own Devices: Outsmarting Smart Technology to Reclaim Our Relationships, Health, and Focus By Margaret E. Morris MIT Press, November 2018, 192 pages[Book]...
From Putting People First
[Book] Smarter Homes
Smarter Homes: How Technology Will Change Your Home Life by Alexandra Deschamps-Sonsino Apress, 2018, 168 pages Examine the history of smart homes, how technology...
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[Book] Artificial unintelligence
Artificial Unintelligence: How Computers Misunderstand the World by Meredith Broussard MIT Press, 248 pages April 17, 2018 A guide to understanding the inner workings...
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Videos from the MyData 2018 conference
The MyData 2018 conference took place in Helsinki on August 29-31. The core idea behind the MyData movement is that we, you and I, should have an easy way to see...
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Uninformed consent
Leslie K. John, a behavioral scientist at Harvard Business School, is specialized in the psychology of privacy decisions. In this excellent cover story for theUninformed...
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What is going on with the weather? Reflections on gaps between data and experience
Moments when the experience of a blistering day turns public attention to the expertise of climate scientists brings Hannah Knox, associate professor of anthropology...
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[Book] Made by Humans – The AI Condition
Made by Humans – The AI Condition by Ellen Broad Melbourne University Publishing July 2018, 277 pages An Australian data expert challenges the idea of AI being[Book]...
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Tech companies use “persuasive design” to get us hooked. Psychologists say it’s unethical.
Behind the screens of the games we play and digital communities we interact with are psychologists and other behavioral science experts, who are hired to create...
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[Report] Reclaiming the Smart City
Reclaiming the Smart City: Personal Data, Trust and the New Commons Why and how city governments are taking a more responsible approach to the collection and use...
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Datafication and data fiction: Narrating data and narrating with data
Datafication and data fiction: Narrating data and narrating with data Paul Dourish, Edgar Gómez Cruz Big Data & Society Journal Sage Publications, July 4, 2018Datafication...
From Putting People First
The emerging world of healthcare communities
We are witnessing the emergence of a new phenomenon in health care: self-organizing, online communities of patients, caregivers, clinicians, researchers, academics...
From Putting People First
Why bad technology dominates our lives, according to Don Norman
We have unwittingly accepted the paradigm that technology comes first, with people relegated to doing the actions that the machines cannot do, writes Don Norman...
From Putting People First
Sometimes patients simply need other patients
In an ideal world, when we are faced with a new health problem, a clinician is available to sit down and address all our questions and anxieties about the condition...
From Putting People First