Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Apophenia
I do not speak for my employer.
I don’t know whether to laugh or cry when people imply that when I make arguments, I’m speaking on behalf of Microsoft. Anyone who knows me knows that my opinions...
From The Eponymous Pickle
Advice for Beginning Graphic Facilitators
David Sibbet posts a piece on starting the process of graphic facilitation. It is a powerful method we often used. I found it hard to do myself, even after going...
From The Eponymous Pickle
Collaborative Search: SearchTeam
I wrote a note about Zakta's new Collaborative Search Tool: SearchTeam back in mid July. Wanted to repeat that as I start to take a yet deeper dive look at the...
From The Eponymous Pickle
P&G a Supply Chain Leader
In The Financial Times: Procter works very hard on supply chain improvement. . Note that P&G is the only 'old world' non tech company in the top three. I highly...
From The Eponymous Pickle
Virtual Supermarkets
I have spent some time over the years looking at how to build virtual retail spaces, everywhere from the classic local grocery store to large hypermarkets, to the...
From Putting People First
Designing for a workforce that acts more sustainably
In a six part article series Gerd Waloszek of SAP User Experience [who is very inspired by Nathan Shedroff's latest book 'Design is the Problem'] approaches the...
From Computer Science Teacher - Thoughts and Information From Alfred Thompson
Computational Tales
I recently found out (thanks to the SIGCSE mailing list) that Dr. Jeremy Kubica, software engineer and manager at Google, has been putting together a set of examples...
From Putting People First
The web brings people together and keeps us sociable, not lonely
The commonly held belief that the internet is turning an entire generation into solitary web-junkies is a myth, according to new research. In a paper to be presented...
From Putting People First
Storytelling in the digital age
Digital technology allows us to tell tales in innovative new ways. As the tools available to publishers grow more sophisticated, it’s up to us, writes Aleks Krotoski...
From The Eponymous Pickle
Neputation: Business Intelligence and Reputation Management
Neputation: Talked to these folks recently, very impressive. I like thinking of Business Intelligence/Competitive Intelligence as a form of reputation management...
From The Eponymous Pickle
Learn AI at Stanford Free
We worked with the Stanford Knowledge Systems Laboratory in the mid 1980s when actively involved in artificial intelligence, impressive group, and took a number...
From Putting People First
Insights from Research Magazine
Four interesting articles in Research Magazine, a UK industry magazine. This month we… browsed a virtual supermarket Robert Bain explores a simulated supermarket...
From Putting People First
How to determine what media airline passengers will choose while travelling
Kevin Miller, global head of insight at in-flight magazine publisher Ink discusses how the environment impacts airline travellers psychologically and in turn affects...
From Putting People First
Home builders need to look beyond the focus group to learn what buyers want
Architects and construction companies can learn a lot still from the techniques of ethnographers and UX designers. Here is an example from the Real Estate section...
From Putting People First
Journal of IA Issue 1, Volume 3 Released
The Spring 2011 Journal of Information Architecture, Issue 1, Vol. 3 is now available, with an editorial by IA Institute Board member, Dan Klyn describing this...
From Putting People First
Designing for social norms (or how not to create angry mobs)
Danah Boyd thinks we need a more critical conversation about the importance of designing with social norms in mind. “Good UX designers know that they have the power...
From Putting People First
Five lessons from a year of tablet UX research
Tablet platforms break traditional paradigms of computer and mobile use, shows ethnographic and interview-based research conducted over the last year by UX research...
From U.S. Public Policy Committee of the ACM
Former Microsoft Executive to Replace Kundra as Federal CIO
Shortly before Vivek Kundra’s scheduled departure from the position of federal Chief Information Officer, the White House has named his replacement. Steven VanRoekel...
From Schneier on Security