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Cisco
From Putting People First

Cisco

The UK newspaper The Daily Telegraph profiles Cordell Ratzlaff, director of user-centred design at Cisco Systems, and fomer head of Apple

Emotional intelligence and product design
From Putting People First

Emotional intelligence and product design

In a long blog post, digital product designer Daniel McKenzie makes a case for emotional and human empathy. “The ability to put oneself in another

Automation suppliers strive to boost product usability
From Putting People First

Automation suppliers strive to boost product usability

Automation World reports at length on how human-centered design techniques are gaining attention in the world of industrial controls and automation, as more users...

The world in 2036
From Putting People First

The world in 2036

To mark the 25th edition of “The World in”, The Economist’s annual collection of predictions for the year ahead, the newspaper asked some people to peer 25 years...

UX efforts in a context of retail and marketing
From Putting People First

UX efforts in a context of retail and marketing

Two new articles in UX Magazine: Crafting the UX of REI’s retail experience by Samantha Starmer Video interview (with text transcript) on the strategy, techniques...

Report calls for radical redesign of cities to cope with population growth
From Putting People First

Report calls for radical redesign of cities to cope with population growth

The Megacities on the Move report says authorities must start planning their transport infrastructure now for a future when two thirds of the world’s population...

Creating informal learning environments
From Putting People First

Creating informal learning environments

In the field of exhibition design, the quality of User Experience makes the difference between success and failure. When designing exhibits for museums or science...

Announcing the IxDA Interaction Awards
From Putting People First

Announcing the IxDA Interaction Awards

Today, the Interaction Design Association (IxDA) announced the launch of the IxDA Interaction Awards, a first-of-its-kind awards program dedicated to celebrating...

Reflecting on the book
From Putting People First

Reflecting on the book

I just finished reading Living with Complexity by Donald A. Norman (previously announced here) and consider an important contribution to our field, and this for...

Book: Designing Media by Bill Moggridge
From Putting People First

Book: Designing Media by Bill Moggridge

Designing Media, the new book by Bill Moggridge, director of the Cooper-Hewitt National Design Museum and founder of IDEO, is now available in hard copy, as a DVD...

U DriveIT
From Putting People First

U DriveIT

Norden, the Nordic Innovation Center, has published the results of a research project between Denmark, Norway and Iceland, that explored the increasingly strong...

Understanding communities through ethnography
From Putting People First

Understanding communities through ethnography

Digital marketing expert Dhiren Shingadia interviewed ethnographer and technology researcher Tricia Wang to learn how ethnography can provide new insights for companies...

The Absent Peer
From Putting People First

The Absent Peer

Sebastian Greger, social interaction designer, internet sociologist and post-graduate student at the Media Lab of the Aalto University School of Art and Design...

Interview with Motorola UX designer Hwang Sung-gul
From Putting People First

Interview with Motorola UX designer Hwang Sung-gul

The Korean partner newspaper of the International Herald Tribune today published an interview with Hwang Sung-gul, the creative designer of mobile devices at Motorola...

Collaborative design strategies for community technology
From Putting People First

Collaborative design strategies for community technology

Organizations designing for marginalized populations have many design approaches to inform their efforts to enact lasting change. Some are adapted from first-world...

The experience design of a Japanese zoo
From Putting People First

The experience design of a Japanese zoo

A couple of weeks ago the Design Center Busan (in Busan, South Korea) organised its first International Design Congress. The speakers featured not only the writer...

Korea
From Putting People First

Korea

The autumn issue of Koreana, the quarterly devoted to Korean art and culture, contains a special feature on Korea’s smartphone era. The articles come in a range...

Digital U
From Putting People First

Digital U

Digital U (Youtube) is the the first television/web series to examine how the internet and social media is changing the world around us. Digital U is an eight-part...

The public square goes mobile
From Putting People First

The public square goes mobile

Allison Arieff writes in the New York Times Opinionator blog extensively on how citizens harness technology to offer up solutions to problems in their communities...

Car or computer? How transport is becoming more connected
From Putting People First

Car or computer? How transport is becoming more connected

The amount of data that can now be collected about how drivers use their cars is unprecedented, reports the BBC, and the impact of so much information is potentially...
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