Blogroll | Communications of the ACM

From Putting People First

Interview with Prof. Bill Beeman on the ways ethnography can improve business

A fertile relationship is growing between anthropology and business. Marketers are finding that anthropologists gather very useful knowledge by studying consumers... Experientia
From Putting People First | April 6, 2017 at 02:57 AM

From Putting People First

Ethnography and industry: a reflection on a coming of age

Patrick G. Watson, lecturer in the Sociology department and Social Psychology program at McMaster University, Canada, has recently published a thoughtful review... Experientia
From Putting People First | April 5, 2017 at 11:24 AM

From Putting People First

[Book chapter] Behavioral economics and health

Behavioral Economics and Health Judd B. Kessler and C. Yiwei Zhang Oxford Textbook of Public Health 2014 Behavioral Economics combines the insights of Economics... Experientia
From Putting People First | April 5, 2017 at 08:03 AM

From Putting People First

Designing for the circular economy

As reported by Knowledge@Wharton, the London-based Agency of Design (AoD) came up with three different approaches, “each of which embodies a different strategyDesigning... Experientia
From Putting People First | April 5, 2017 at 07:58 AM

From Putting People First

PewResearch on the future of free speech, trolls, anonymity and fake news online

To illuminate current attitudes about the potential impacts of online social interaction over the next decade, Pew Research Center and Elon University’s Imagining... Experientia
From Putting People First | March 31, 2017 at 05:30 AM

From Putting People First

Dan Hill argues for more identity, not less

Dan Hill (Associate Director, Arup, London) reflects in a long essay on the meaning of identity in the face of Brexit and Trump and what that implies for strategic... Experientia
From Putting People First | March 29, 2017 at 12:43 PM

From Putting People First

The intimacy of autonomous vehicles

Matt Yurdana of Intel’s IoT Experiences Group discusses Intel’s insight on passenger experience in the age of autonomous transportation. The intimate nature ofThe... Experientia
From Putting People First | March 24, 2017 at 01:23 PM

From Putting People First

How many users are enough in user research?

The British consumer cooperative Co-op uses both qualitative and quantitative approaches to make decisions about products. While quantitative research is best when... Experientia
From Putting People First | March 10, 2017 at 04:28 AM

From Putting People First

Exploring how and why we make financial choices

The Think Forward Initiative is an open source initiative by ING, CEPR (Centre for Economic Policy Research), Dell EMC, Microsoft, Dimension Data and Deloitte.Exploring... Experientia
From Putting People First | March 2, 2017 at 06:09 AM

From Putting People First

Business as Unusual: Latest issue of Touchpoint, the service design journal

“Business as Unusual” was the theme of the ninth annual Service Design Global Conference held in Amsterdam and in its play on words, it recognises that serviceBusiness... Experientia
From Putting People First | March 2, 2017 at 05:54 AM

From Putting People First

Understanding life’s speed from an anthropological perspective

The latest issue of the Cultural Anthropology journal features a new contribution to the journal’s Openings and Retrospectives section: an Openings collection,Understanding... Experientia
From Putting People First | March 2, 2017 at 05:17 AM

From Putting People First

[Report] How US youth navigate the news landscape

Yesterday, the New York research institute Data & Society released the report How Youth Navigate the News Landscape (download) that explores how young people use... Experientia
From Putting People First | March 2, 2017 at 04:44 AM

From Putting People First

[OECD Publication] Behavioural Insights and Public Policy

Behavioural Insights and Public Policy: Lessons from Around the World OECD, March 2017 408 pages “Behavioural insights”, or insights derived from the behavioural... Experientia
From Putting People First | March 1, 2017 at 06:51 AM

From Putting People First

Organizational culture as lazy sensemaking

Laura A. McNamara describes what ethnographers can do about the cultural equivalent of the fundamental attribution error, also known as correspondence bias. “It... Experientia
From Putting People First | February 28, 2017 at 03:49 PM

From Putting People First

How technology gets us hooked

From a young age, humans love to press buttons that light up and make a noise. The thrill of positive feedback lies at the heart of addiction to gambling, games... Experientia
From Putting People First | February 28, 2017 at 02:46 PM

From Putting People First

Yves Béhar’s ten principles for design in the age of AI

Swiss designer, entrepreneur, and sustainability advocate Yves Béhar points out that there are no high-level manifestos or guidelines for designers working with... Experientia
From Putting People First | January 31, 2017 at 11:19 AM

From Putting People First

Future of Healthcare Provision: Opportunities for Patient Engagement

Future Agenda, a non-for-profit UK-based foresight initiative, has just published a new 38-page paper entitled Future of Healthcare Provision: Opportunities for... Experientia
From Putting People First | January 30, 2017 at 05:18 AM

From Putting People First

New toolkit to create digital government services

The UK’s Government Digital Service has launched a service toolkit that aims to be a one stop shop for service design resources (reports PublicTechnology). TheNew... Experientia
From Putting People First | January 26, 2017 at 06:57 AM

From Putting People First

[OECD Report] Use of Behavioural Insights in Consumer Policy

Use of Behavioural Insights in Consumer Policy OECD 20 Jan 2017 48 pages Over the past decade, behavioural insights have helped make consumer policies more evidence... Experientia
From Putting People First | January 25, 2017 at 04:45 AM

From Putting People First

Anthropologist Sally Applin on the automation of qualitative methods

Anthropology and its methodologies cannot easily be automated. However, both design and engineering based organizations are attempting it. Anthropologist SallyAnthropologist... Experientia
From Putting People First | January 19, 2017 at 02:29 PM