Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Latest RSA Animate on the truth about dishonesty
In this new RSA Animate, Dan Ariely, bestselling author and professor of psychology and behavioural economics at Duke University, explores the circumstances under...
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Book: Observing the User Experience
Observing the User Experience A Practitioner’s Guide to User Research by Elizabeth Goodman, PhD candidate, University of California, Berkeley’s School of Information...
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Why user-centered design is not enough, by John Wood
John Wood, Emeritus Professor of Design at Goldsmiths, University of London, argues on Core77 that the user-centered mindset is based on a one-dimensional map in...
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SAP’s new Mobility Design Center uses user-centered design approach
A few days ago SAP announced the opening of the new SAP Mobility Design Center to help customers meet the growing need for individualized mobile solutions. Headquartered...
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Five experts on what comes after the touchscreen
Post-touch hasn’t found the killer use case that the mouse found with GUIs and the touchscreen found with mobile web browsing and apps — but it’s not for lack of...
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Can ethnography save enterprise social networking?
In this guest post for Ethnography Matters, Mike Gotta from Cisco Systems, makes the case for bringing the human back into enterprise software design and development...
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The workplace of 2025 will be wherever you want it
Sampling views from a panel representing Imperial College London, the Massachusetts Institute of Technology (MIT), the University of Washington, other international...
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Book: Communicating the User Experience
Communicating the User Experience: A Practical Guide for Creating Useful UX Documentation by Richard Caddick and Steve Cable Wiley 2011, 352 pages ISBN 978-1119971108...
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Experientia researcher speaking at Harvard’s Medicine 2.0 conference
Experientia researcher Anna Wojnarowska spoke this Sunday at the Medicine 2.0 conference in Boston on her research on the influence of the hospital environment,...
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Book: Make It So: Interaction Design Lessons from Science Fiction
Make It So – Interaction design lessons from science fiction By Nathan Shedroff & Christopher Noessel Rosenfeld Media September 2012 ISBNs: paperback (1-933820-98...
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Book: Economy of Experiences
Today Albert Boswijk, founder and CEO of the European Centre for the Experience Economy, contacted us about his new book “Economy of Experiences”. Boswijk co-founded...
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UX Curve: A method for evaluating long-term user experience
UX Curve: A method for evaluating long-term user experience Sari Kujala (a), Virpi Roto (b), Kaisa Väänänen-Vainio-Mattila (a), Evangelos Karapanos (c), Arto Sinnel...
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Luxury brands need luxury retail experiences, even in the online space
Jonathan Ross, business development director at FACT-Finder, discusses the steps luxury brands can take to ensure a more rewarding online retail experience for...
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PARC ethnographer on the power of observation
In an article for GigaOM, Ellen Isaacs (personal site), a user experience designer and ethnographer for PARC, explains the benefits of using ethnography to develop...
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Should we focus on user experience?
This article by my compatriot Koen AT Claes claims that our current notion of UX design mistakenly focuses on experience, and that we should go one step further...
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The age of data sharing (report)
We live in an age of sharing. As consumers and online, we regularly share personal information, and generate new data through our browsing or purchasing history...
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From design fiction to experiential futures
In honor of its Ten-year Anniversary, the Association of Professional Futurists (yes, they exist!) launched its first publication, The Future of Futures. Edited...
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Peter Merholz on Reframing 'UX Design'
Peter Merholz, a UX thinker and practitioner whom I have always held in high esteem, has written a well thought through blog post on reframing UX design. The two...
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Intel conversations about the future
Intel dabbles in science fiction, titles ReadWriteWeb. On Monday, they write, Intel debuted a book of science fiction stories. Dubbed Imaging the Future And Building...
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