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Washington Post creates Chief Experience Officer position
From Putting People First

Washington Post creates Chief Experience Officer position

Washington Post publisher Katharine Weymouth announced in a memo that the paper has named Laura Evans, who has spent most of her nine years at the Post as chief...

Intel social research team experiments with mood-altering technology
From Putting People First

Intel social research team experiments with mood-altering technology

A team of engineers, anthropologists and psychologists at Intel’s Oregon lab is busy developing ways of integrating human emotion and technology in ways that will...

Common Cause: the case for working with values and frames
From Putting People First

Common Cause: the case for working with values and frames

In 2009, the chief executives and a few staff from a handful of UK non-governmental organisations (including WWF and RSPB) came together to discuss the inadequacy...

Low2No smart services and informatics workbook published
From Putting People First

Low2No smart services and informatics workbook published

The Helsinki Low2No project team just released a smart services and informatics workbook that was developed by ARUP and Experientia. Low2No is a broad project,...

Dr Paul Bernal on the right to be forgotten
From Putting People First

Dr Paul Bernal on the right to be forgotten

What is the right to be forgotten? How could it work

Ethnographic research in a world of big data
From Putting People First

Ethnographic research in a world of big data

In her final piece on ethnographic research in a world of big data (see earlier posts), Jenna Burrell, sociologist and assistant professor in the School of Information...

UCI to lead national social computing research center, led by Paul Dourish
From Putting People First

UCI to lead national social computing research center, led by Paul Dourish

UC Irvine will anchor a new $12.5 million, Intel-funded research center that applies social science and humanities to the design and analysis of digital information...

Book: Design and Anthropology
From Putting People First

Book: Design and Anthropology

Design and Anthropology Edited by Wendy Gunn, University of Southern Denmark and Jared Donovan, Queensland University of Technology, Australia Ashgate, 2012 Hardcover...

Secrets about human behavior as the basis of future massive enterprises
From Putting People First

Secrets about human behavior as the basis of future massive enterprises

Nir Eyal, lecturer in marketing at the Stanford Graduate School of Business, believes secrets about human behavior, which provide insights into the way people act...

Dan Ariely on why we lie, cheat, go to prison and eat cake
From Putting People First

Dan Ariely on why we lie, cheat, go to prison and eat cake

Dan Ariely is a professor of behavioral economics and psychology at Duke University and the author of Predictably Irrational: The Hidden Forces that Shape Our Decisions...

Anthropologist Gabriella Coleman Studying Hacker Culture
From Putting People First

Anthropologist Gabriella Coleman Studying Hacker Culture

As a grad student in anthropology, Gabriella Coleman was warned that studying the culture of computer hackers would make it hard to get a job teaching in a university...

The Public Domain: Surveillance in Everyday Life
From Putting People First

The Public Domain: Surveillance in Everyday Life

People create profiles on social network sites and Twitter accounts against the background of an audience. This paper by Alice Marwick argues that closely examining...

Context is key to making computers better conversationalists
From Putting People First

Context is key to making computers better conversationalists

When communicating, context is king. A breakthrough in modelling context in human communication could make computers better conversationalists, according to cognitive...

Nathan Shedroff on the past and future of experience design
From Putting People First

Nathan Shedroff on the past and future of experience design

Nathan Shedroff (bio), the pioneer in Experience Design, Interaction Design and Information Design, and the chair of the MBA in Design Strategy at California College...

Spaniards turn to barter, alternative banks to alleviate economic pain
From Putting People First

Spaniards turn to barter, alternative banks to alleviate economic pain

Spanish institutions are in no shape to help struggling Spaniards, so they’re turning to alternative banks and ways of exchanging goods to get by, reports Andr

What Facebook knows
From Putting People First

What Facebook knows

Deep inside the company, a team of social scientists is hunting for unprecedented insights about human behaviour, reports Tom Simonite, Technology Review’s senior...

The user experience of Windows 8
From Putting People First

The user experience of Windows 8

Windows 8 and the art of UX compromise by Ryan Bell, user interface software team lead at EffectiveUI Microsoft is cleverly promoting Windows 8 with the tagline...

Participatory design in action at Experientia
From Putting People First

Participatory design in action at Experientia

As a people-centred design company, Experientia

Book: Connected Health
From Putting People First

Book: Connected Health

Connected Health: How mobile phones, cloud, and big data will reinvent healthcare by Jody Ranck, DrPH GigaOm Books, June 2012 170 pages [Amazon Kindle edition]...

Who
From Putting People First

Who

Method principal Reuben Steiger argues that companies need to start thinking about the holistic relationship between their brands, products, and services. “Crafting...
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