Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Service design in tourism
SDT2012 was the first international conference on service design thinking in the travel and tourism industry. For the first time, the conference brought together...
From Putting People First
Ubicomp’s colonial impulse
Paul Dourish and Scott Mainwaring, the founders of the Intel funded Social Computing Research Center at UC Irvine, presented yesterday a paper at Ubicomp 2012 with...
From Putting People First
The new face of digital populism: The Netherlands
Ahead of next week’s Dutch election, the UK think tank Demos launched Populism in Europe: Netherlands, which analyses the rise of Geert Wilders’ Partij voor de...
From Putting People First
Marko Ahtisaari, “Nokia’s visionary,” wants to “out-design Apple”
Marko Athisaari, Nokia’s head of design, is pushing a general overall vision where advanced function is blended into unforgettable form¿post-industrial form. The...
From Putting People First
Intel annual ‘Mobile Etiquette’ study examines online sharing behaviors around the world
According to a recent multi-country study commissioned by Intel Corporation and conducted by Ipsos Observer on “Mobile Etiquette,” the majority of adults and teens...
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Consumers say no to mobile apps that grab too much data
A study by the Pew Research Center, released Wednesday, found that among Americans adults who use smartphone apps, half had decided not to install applications...
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Ericsson on evolving TV and video-consumption habits
Ericsson is publishing interesting research these days (and therefore gets featured on this blog). Its latest TV and video ConsumerLab report found that mobile...
From Putting People First
Africa embracing m-commerce
In a new report from its ConsumerLab, Ericsson maps out the potential of transformation within m-commerce across the region of sub-Saharan Africa. Based on in-depth...
From Putting People First
MindLab, Denmark’s cross-ministerial innovation unit
MindLab is a Danish cross-ministerial innovation unit which involves citizens and businesses in creating new solutions for society. It is also a physical space...
From Putting People First
Gestural interaction with data
The Ericsson UX Lab has been prototyping and testing gestural interaction solutions with data: “This spring we worked on how to visualise and interact with data...
From Putting People First
Qualitative research, UX strategy and wicked problems
These are the topics of the latest update on UX Matters: Strengths and Weaknesses of Quantitative and Qualitative Research By Demetrius Madrigal and Bryan McClain...
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Curious Rituals – Gestural interaction in the digital everyday
Curious Rituals is a research project conducted at Art Center College of Design (Pasadena) in July-August 2012 by Nicolas Nova (The Near Future Laboratory / HEAD...
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Focus on service design – in UK and in Italy
Earlier this year, the UK Design Council and the Arts & Humanities Research Council conducted a wide ranging review of the place of design research in UK universities...
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John Payne on his Occupy Wall Street ethnography
A few weeks ago, Tricia Wang asked John Payne, a principal of Moment, to write a guest post on Ethnography Matters about his ethnographic field work on Occupy Wall...
From Putting People First
Perception Strategy: The Emotional Side of User Experience
The way we interact and respond to information depends on many things: our goals about what we want to do with that information, the nature of the information,...
From Putting People First
The new multi-screen world: understanding cross-platform consumer behavior
Google published yesterday a research report on how consumers use different devices together and navigating the new multi-screen world. They set out to learn not...
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The best interface is no interface
Golden Krishna of Cooper argues that it’s time for us to move beyond screen-based thinking. “Because when we think in screens, we design based upon a model that...
From Putting People First
Report: Managing Megacities (by UX Lab at Ericsson Research)
Megacities may be congested and complex, but are also among the planet’s most exciting places to live. They have proven effective at stimulating creativity, innovation...
From Putting People First
What data can’t tell you about customers
Across industries, companies are using the vast amounts of user-generated data to guide innovation of new products and services. But data mining does not equate...
From Putting People First