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‘An Overview of Service Design for the Private and Public Sectors’ report
From Putting People First

‘An Overview of Service Design for the Private and Public Sectors’ report

Service design is an approach to innovating both private and public sector services that places the user at the heart of the development process. Service design...

Is UX design the next big thing?
From Putting People First

Is UX design the next big thing?

UX design explained for advertisers: “Here is where the world of communication and the world of computing starts to merge in intent. Systems are to be used. Products...

Four myths about UX and how to bust them
From Putting People First

Four myths about UX and how to bust them

Brian Pagán describes four common UX myths and how to “bust” them: UX is too soft; it’s not based on anything Anyone can do UX UX is too expensive UX is just interaction...

How teachers in Africa are failed by mobile learning
From Putting People First

How teachers in Africa are failed by mobile learning

Only projects that work with existing education systems will improve learning and cut poverty, says Niall Winters of the London Knowledge Lab at the University...

Book: Status Update by Alice E. Marwick
From Putting People First

Book: Status Update by Alice E. Marwick

Last year, I posted about the very interesting PhD dissertation by Alice E. Marwick (downloadable here). Based on ethnographic research of the San Francisco technology...

The Newspeak of ‘human-centred’ [Book]
From Putting People First

The Newspeak of ‘human-centred’ [Book]

Freedom vs Necessity in International Relations Human-Centred Approaches to Security and Development by David Chandler Zed Books Ltd 224 pages, 2013 [Amazon link]...

Conference Review: UX STRAT 2013, Part 1
From Putting People First

Conference Review: UX STRAT 2013, Part 1

UX STRAT, the first every user experience strategy conference, took place in September in Atlanta, Georgia, at the Georgia Tech Global Learning Center. Pabini Gabriel...

Architects don’t listen to people
From Putting People First

Architects don’t listen to people

Christine Outram left the architecture profession because, she says, architects “don’t listen to people“. “The truth is, most of you don’t try. You rely on rules...

The design of Copenhagen as a bicycle friendly city
From Putting People First

The design of Copenhagen as a bicycle friendly city

In a ten part video series, Copenhagenize Design Co explores the top 10 design elements that make Copenhagen a bicycle-friendly city. In the embedded video above...

Observations from an ethnography conference
From Putting People First

Observations from an ethnography conference

Alexa Curtis recently attended EPIC, the Ethnographic Praxis in Industry Conference, a truly international gathering of ethnographers, anthropologists, strategists...

What behavioral economics is not
From Putting People First

What behavioral economics is not

Essay: The Nature of the BEast: What Behavioral Economics Is Not 10/16/13 Matthew Darling, Saugato Datta, and Sendhil Mullainathan People are complex; they defy...

An obstacle to patient-centered care: poor supply systems
From Putting People First

An obstacle to patient-centered care: poor supply systems

It is widely acknowledged that patients and their families should be deeply involved in the design of and decisions about the health care that the former receive...

Experientia redesigns online learning and training toolkit for UN affiliate
From Putting People First

Experientia redesigns online learning and training toolkit for UN affiliate

This week, the ITC-ILO officially launched the Experientia-designed website Compass: the right direction for learning and training. The site is a toolkit comprising...

New qualitative research report on tablet use in UK schools
From Putting People First

New qualitative research report on tablet use in UK schools

Tablets for Schools, a UK campaign organisation that seeks to “prove the categorical case of tablets in schools”, has just published its second qualitative research...

Interaction-Ivrea, Arduino and Intel’s Galileo
From Putting People First

Interaction-Ivrea, Arduino and Intel’s Galileo

Intel’s Arduino-compatible open-source Galileo development board was launched today in Italy at Rome’s Maker Faire. Rightfully so, as the initiative has such deep...

Dancing to silent algorithms
From Putting People First

Dancing to silent algorithms

More and more, we live our lives according to the unknown auspices of machine codes, writes Frank Swain. “Our lives are influenced by technologies not simply as...

The problem with big data correlations
From Putting People First

The problem with big data correlations

“The people using big data don’t presume to peer deeply into people’s souls,” argues David Brooks in the New York Times (in a March 2013 column). “They don’t try...

The Qualified Self
From Putting People First

The Qualified Self

Looking at yet another tweet and another post about the Quantified Self, I started reflecting this morning on the Silicon Valley-driven fascination with the quantification...

The science behind using online communities to change behavior
From Putting People First

The science behind using online communities to change behavior

Sean Young, a behavioral psychologist, a family medicine professor and director of innovation at the center for behavioral and addiction medicine at UCLA, addresses...

Ethnography and speculative fiction
From Putting People First

Ethnography and speculative fiction

Two new articles on Ethnography Matters: Ethnographies from the Future: What can ethnographers learn from science fiction and speculative design? Laura Forlano...
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