Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
What are users up to when they have an experience?
Understanding the experience of using an object depends on understanding the context of use, argues Jeff Doemland in UX Magazine. However, “The prevailing understanding...
From Putting People First
The consumer has spoken but is anyone listening?
One would expect that listening to your customers’ needs and wants is a basic prerequisite for any business active in a competitive industry. It also is understandable...
From Putting People First
Design, innovation and government
Last week Joeri van den Steenhoven, attended the How Public Design? conference in Copenhagen, Denmark, which was organized by MindLab, the Danish design lab that...
From Putting People First
Four new papers by anthropologist Brigitte Jordan
Brigitte Jordan, the legendary corporate anthropologist, once described as one of the “godmothers” of design ethnography, has posted four new papers on her website...
From Putting People First
Experience design is now part of business logic
Om Malik of GigaOm argues that the cambrian explosion of mobile apps and cloud-based services as well as the exponential growth of data has led him to a very simple...
From Putting People First
Selected videos from “The Conference” in Sweden
Media Evolution The Conference is an international conference organized annually in Malmö, Sweden. The event focuses on factors that are affecting our society,...
From Putting People First
Thoughts on clever cities
The multiplexed metropolis Enthusiasts think that data services can change cities in this century as much as electricity did in the last one. The Economist – in...
From Putting People First
Rebecca Solnit on the downside of social and mobile technology
Rebecca Solnit writes – in an excellent piece – that she feels as though she is in a bad science fiction movie where everyone takes orders from tiny boxes that...
From Putting People First
Pew: 86% of USA adults make efforts to hide digital footprints online
Pew Research Center found that 86 percent of surveyed adult Internet users in the U.S. have made efforts to obscure their “digital footprints” — which could include...
From Putting People First
Experientia designs mobile site for UN affiliate to promote mobile learning
This week, the ITC-ILO, a United Nations affiliate, officially launched an Experientia-designed mobile site to promote mobile learning tools within the organisation...
From Putting People First
Book: Putting Citizens First
Putting Citizens First Engagement in Policy and Service Delivery for the 21st Century Evert A. Lindquist, Sam Vincent and John Wanna Australian National University...
From Putting People First
Book: Interactive Visualization
Interactive Visualization: Insight through Inquiry By Bill Ferster The MIT Press, 2012 ISBN-10: 0262018152, ISBN-13: 978-0262018159 (Amazon link) Abstract Interactive...
From Putting People First
Ericsson Report: Identifying the needs of tomorrow’s video consumers
The Ericsson ConsumerLab TV & Media 2013 report (presentation) looks at how the explosion of connected mobile devices in the home has opened a whole new world of...
From Putting People First
BBC R&D launched the UX Research Partnership
Some weeks ago the BBC announced the BBC User Experience Research Partnership, a long-term collaboration project between BBC Research and Development (BBC R&D)...
From Putting People First
How we do user research in agile teams
Getting user research into agile teams in a way that is timely, relevant and actionable is a challenge that teams the world over are tackling. Working effectively...
From Putting People First
Googling yourself takes on a whole new meaning
CLive Thompson used Google Glass for six weeks. He discusses the latest in high-tech eyewear in the New York Times Magazine. “With Glass, I eventually settled upon...
From Putting People First
The web giants pumping us for data
As society becomes more networked, the information available to the Googles, Amazons and Facebooks of this world will increase exponentially. “As society becomes...
From Putting People First
Abraham Maslow and the pyramid that beguiled business
The psychologist Abraham Maslow’s theory of human motivation is 70 years old but continues to have a strong influence on the world of business. What is it, and...
From Putting People First
User-centred mobile app development in Kenya
The success of a mobile app – its high adoption rate and actual use – largely depends on the degree of involvement of the end user during the development stage....
From Putting People First