Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Personas, devices, enterprises and diaries to illustrate life in 2020
Wired UK reports on a new foresight project by Ericsson: Ericsson, the company that, with Sony, gave birth to Sony Ericsson in 2001, has unveiled its Life in 2020...
From Putting People First
Google on designing useful mobile services for Africa
Last week Google announced a suite of SMS services in Uganda. In a follow-up post on the main google blog, the company explains that it is the result of more than...
From Putting People First
Supportive relationships are key to tackling social ills
The [British] government’s new public services reforms focus on rights and entitlements, but, argues Charles Leadbeater in this piece for The Guardian, supportive...
From Putting People First
The Generation M Manifesto
Umair Haque has a message for the G8: “Dear Old People Who Run the World, My generation would like to break up with you. Everyday, I see a widening gap in how you...
From Putting People First
Book: Social by Social
Social by Social – a practical guide to using new technologies to deliver social impact by Andy Gibson, Nigel Courtney, Amy Sample Ward, David Wilcox and Professor...
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Service design tools
“Service design tools – communication methods supporting design processes” is an open collection of communication tools used in design processes that deal with...
From Putting People First
Civic apps could redefine the way citizens interact with cities
Will smartphone connectivity become the new measure of civic engagement? Can the app replace the neighborhood association? “While some might feel that engaging...
From Putting People First
Why designers need to focus on focus groups
Today, market research is a $19 billion industry and focus groups are one of the most expensive types of market research. The question is, asks Ravi Sawhney, founder...
From Putting People First
Spinning the web or the role of digital influencers
The New York Times writes about the power of grassroots buzz, exemplified by public relations approaches in Silicon Valley. “Gone are the days when snaring attention...
From Putting People First
Jan-Christoph Zoels at London
Experientia partner Jan-Christoph Zoels was one of the speakers at London’s Media Futures Conference last week, which was themed “beyond broadcast” and explored...
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The Future of Innovation is . . . Together
David Simoes-Brown alerts us on UK’s Nesta Connect about an excellent new collaborative book about The Future of Innovation where hundred of authors give their...
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Innovative service design for all
Re-Public, an online journal focusing on innovative developments in contemporary political theory and practice, has just launched its latest special issue, entitled...
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Design ethnography and mood maps
Will Evans, principal, experience design for Twin Technologies, writes in a somewhat rambling post about the value of mood maps to document and map the emotional...
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Digital diaries
Celine Perin, design researcher at frog design, describes on Use8 what digital diaries are, and why this a great methodology for interactive, international user...
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The future of money
Stowe Boyd, an internationally recognised authority on social applications and their impact on business, media, and society, launched a new interview series examining...
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Interview with the director of UX of the New York Times
Vicky Teinaki talked to Alex Wright, Director of User Experience at The New York Times, and author of Glut, a book on the history of information architecture from...
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From
A few months ago, we wrote with satisfaction how the Usability Professionals’ Association (UPA) got inspired by the theme of its first European regional conference...
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Videos of Compostmodern conference online
All videos of the Compostmodern conference (San Francisco, February 2009) are now online. Presented by the San Francisco chapter of AIGA and the AIGA Center for...
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July-August issue of Interactions magazine is out
The July-August issue of Interactions magazine is out and more and more content is publicly available online (thank goodness): Editorial: Interactions: Time, Culture...
From Putting People First