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[Paper] Designing customer-centric branchless banking offerings
From Putting People First

[Paper] Designing customer-centric branchless banking offerings

Designing Customer-Centric Branchless Banking Offerings Claudia McKay, Yanina Seltzer The Consultative Group to Assist the Poor (CGAP) 20 December 2013 pdf, iBook...

[Book] Design Transitions
From Putting People First

[Book] Design Transitions

Design Transitions – Inspiring Stories. Global Viewpoints. How design is changing. By Joyce Yee, Emma Jefferies and Lauren Tan BIS Publishers [Book site - Amazon...

The new design: social innovation inspiring business innovation
From Putting People First

The new design: social innovation inspiring business innovation

Cheryl Heller of CommonWise argues that there’s a new design emerging that works from inside a community and at a systems level, impacting human relationships instead...

Design’s next big frontier? Shaping behavior in real time
From Putting People First

Design’s next big frontier? Shaping behavior in real time

Small devices with embedded intelligence can do more than just measure; they’re showing their potential to change the way we act, writes Sean Madden in Fast Company...

Solving the right problem and finding your own solution: an interview with Don Norman
From Putting People First

Solving the right problem and finding your own solution: an interview with Don Norman

At the LAUX Meetup Group, Media Contour’s Luke Swenson was able to track down Don Norman, author of The Design of Everyday Things: Revised and Expanded Edition...

[Book] The Rational Animal: How Evolution Made Us Smarter Than We Think
From Putting People First

[Book] The Rational Animal: How Evolution Made Us Smarter Than We Think

The Rational Animal: How Evolution Made Us Smarter Than We Think by Douglas T. Kenrick and Vladas Griskevicius Basic Books September 2013 [Amazon link] Abstract...

[Essay] Empathy on the edge
From Putting People First

[Essay] Empathy on the edge

Empathy on the Edge Scaling and sustaining a human-centered approach in the evolving practice of design Katja Battarbee, Jane Fulton Suri, and Suzanne Gibbs Howard...

The UX of commercial drones
From Putting People First

The UX of commercial drones

In order for commercial drones like Amazon’s or Australian startup Flirtey’s to become a reality, the drone (or any future-world technology, really) can’t merely...

150,000 job listings in the user experience field in the USA alone
From Putting People First

150,000 job listings in the user experience field in the USA alone

Hiring managers know that design plays, and will continue to play, a critical role in the success of their companies because: What has been seen cannot be unseen...

[Book] War, Peace, and Human Nature
From Putting People First

[Book] War, Peace, and Human Nature

War, Peace, and Human Nature: The Convergence of Evolutionary and Cultural Views Douglas P. Fry Oxford University Press April 2013 [Amazon link] Abstract Have humans...

Discover the world’s best mobile UX
From Putting People First

Discover the world’s best mobile UX

To help you build better mobile experiences, UX Archive finds and presents mobile’s most interesting user flows so you can “compare them, build your point of view...

Using ethnography to build internet freedom tools for real people
From Putting People First

Using ethnography to build internet freedom tools for real people

In our new dystopian world of pervasive surveillance, most people are at a loss what to do. The tools that allows us to maintain a semblance of privacy are really...

[Book] Hooked
From Putting People First

[Book] Hooked

Hooked: A Guide to Building Habit-Forming Technology By Nir Eyal Publisher: CreateSpace Independent Publishing Platform Released: December 2013 Pages: 154 [Amazon...

[Book] Design for Behavior Change
From Putting People First

[Book] Design for Behavior Change

Designing for Behavior Change: Applying Psychology and Behavioral Economics By Stephen Wendel Publisher: O’Reilly Media Released: November 2013 Pages: 400 [Amazon...

[Book] Experience Design
From Putting People First

[Book] Experience Design

Experience Design: A Framework for Integrating Brand, Experience, and Value Patrick Newbery, Kevin Farnham 240 pages October 2013 Wiley [Amazon link] Description...

Saving the lost art of conversation in the age of the smartphone
From Putting People First

Saving the lost art of conversation in the age of the smartphone

Megan Garber of The Atlantic interviews (alternate link) Sherry Turkla, a psychologist and a professor at MIT whose primary academic interest—the relationship between...

Solving problems for real world, using design
From Putting People First

Solving problems for real world, using design

Formally the Hasso Plattner Institute of Design at Stanford University, the D.school has made a global impact by encouraging students to find out what is most useful...

The anthropology of Big Data
From Putting People First

The anthropology of Big Data

The anthropology of an equation. Sieves, spam filters, agentive algorithms, and ontologies of transformation Paul Kockelman This article undertakes the anthropology...

The epistemology of Big Data
From Putting People First

The epistemology of Big Data

In addressing the insecurities of postmodern thought, Big Data falls prey to some of the same issues of interpretation, writes Michael Pepi in The New Enquirer....

How do e-books change the reading experience?
From Putting People First

How do e-books change the reading experience?

Mohsin Hamid and Anna Holmes discuss in the New York Times Book Review how technology affects our reading habits. Mohsin Hamid argues that in a world of intrusive...
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