Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
People powered data
Geoff Mulgan, CEO of Nesta (the UK innovation charity), writes that in 2014 the growing movement to take back control of personal data will reach a tipping point...
From Putting People First
Screen Life: The View from the Sofa
A new study carried out for Thinkbox by COG Research and designed to help the advertising community understand the context of multi-screening (watching TV and simultaneously...
From Putting People First
Videos online of the Service Design Global Conference
Nearly all videos of the recent Service Design Global Conference in Cardiff, Wales (19-20 November 2013) are now online: DAY 1 Making Data Useful The Service Design...
From Putting People First
Dan Hill: Can public enterprises adopt the popular dynamics of private enterprises?
In his latest Dezeen column, Dan Hill examines what services like the Uber taxi app mean for cities and asks whether the designers of public services can learn...
From Putting People First
American-centric UI is leveling tech culture — and design diversity
An article with a title like this cannot but intrigue me (being a non-American leading a non-USA company) – and even more so after I found out that it was written...
From Putting People First
Reinventing the wheel
Experientia has been featured in RISD.edu, the website of the Rhode Island School of Design, where Experientia partner Jan-Christoph Zoels received his master’s...
From Putting People First
UX review of Samsung Galaxy Smartwatch
Smartwatches are the future, but the Samsung Galaxy Gear is only partway there, writes Raluca Budiu, a senior researcher with Nielsen Norman Group, in her detailed...
From Putting People First
The lack of closure experience in digital products and services
There’s an ever-growing tide of inactive, dormant, or extinct customer accounts and other online personal data swallowing up the digital landscape, writes Joe Macleo...
From Putting People First
Robert Fabricant on scaling your UX strategy
Leading businesses like Google are exploring scalable strategies that make UX relevant to engineers and MBAs across their organizations. Robert Fabricant has posted...
From Putting People First
Britain’s Ministry of Nudges
The title of this New York Times article sounds like a Monty Python sketch (intentionally, I guess). But the article is luckily quite a lot more serious, exploring...
From Putting People First
The psychology behind information dashboards
With its interactive and intuitive interface and its ability to visualize data in a single screen, the information dashboard is becoming a critical tool in the...
From Putting People First
The UX explorers at Ford: an interview with Parrish Hanna and Chris Thibodeau
In response to the recent explosion in UX, Ford Motor Company has hired folks like Parrish Hanna and Chris Thibodeau — Global Director of Human-Machine Interface...
From Putting People First
New UK Lab to transform healthcare using design
A new centre will bring the principles of design into the heart of a leading hospital to create a global research hub for “frugal innovation and high-impact, low...
From Putting People First
UK Cabinet Office policy lab aims to create designer public services
Public service design is about to hit the mainstream. In December the Cabinet Office will launch a new policy lab tasked with using design to “re-invigorate policymaking...
From Putting People First
Design your way to better public services
Innovative design-based approaches to public service management can rapidly enhance user experience whilst driving effective and efficient policymaking, explains...
From Putting People First
Design Week reflects on the business potential of service design
Design Week investigates a new wave of service design proponants who are helping to embed design in big brands. Taking the two-day Service Design Global Conference...
From Putting People First
[Report] Leading Business by Design
Design is now firmly on the business agenda. No longer the cherry on the cake for high-end goods and luxury brands, over the past decade it has gained relevance...
From Putting People First
Melinda Gates on the power of human-centered design
Interesting quote from a Wired interview with Melinda Gates and Paul Farmer: WIRED: What innovation do you think is changing the most lives in the developing world...
From Putting People First
[Report] Next generation working life
How will work be organized in the Networked Society? Fundamental changes are taking place. Cultural changes and rapid technological development are changing the...
From Putting People First