Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Ubiquitous across globe, cellphones have become tool for doing good
With 96 percent of the world connected, organizations are using mobile phones to deliver, via texts, water, energy, financial services, health care, even education...
From Putting People First
How do you build an electricity bill for the 21st century?
The more confusing the bill, the more likely it is to be disputed, the less likely it is to be paid. So, from not only an image perspective, but a practical, financial...
From Putting People First
The rise of the mobile-born
The mobile-born generation will drive a radical rethinking of office productivity, writes Paul Holland, a general partner at Foundation Capital, “Fast-forward a...
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Medical advice just a touch away with smartphone apps
Devices once only in the hands of doctors, such as heart or blood pressure monitors, are now in the pockets of consumers, putting them in charge of their health...
From Putting People First
‘Why newsrooms need anthropologists’
Journalism and anthropology both purport to observe and analyse human behaviour and experience, albeit in different ways and over extremely divergent timescales...
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Tesla’s groundbreaking UX: interview with UI manager Brennan Boblett
“Dashboards of the past are littered with physical buttons that can never change, forever ingrained into them. The [Tesla] Model S, by contrast, has a fully upgradeable...
From Putting People First
Ottagono Magazine features Experientia
In the article “Interaction Design, After Ivrea” Stefano Mirti reflects on the history of the renowned Interaction Design Institute Ivrea and what was born out...
From Putting People First
Ethnography: is your company missing the train?
Michael Ohler, Phil Samuel and Mark McMurray of BMGI argue in Industry Week that focusing on human behavior and personal experiences can help you discover unmet...
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[Book] Changing Behaviours: On the Rise of the Psychological State
Changing Behaviours: On the Rise of the Psychological State by Rhys Jones, Jessica Pykett and Mark Whitehead Edward Elgar Publishers 2013, 240 pages [Amazon link]...
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First Swedish PhD thesis in service design
Stakeholder Engagement for Service Design is the title of the first Swedish PhD thesis in service design. In the dissertation defended last week at Linköping University...
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New York Times book review of “Status Update”
Putting People First has been following the work of Alice E. Marwick for a while, first when she published her PhD dissertation, then when her book “Status Update”...
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Publication: Smart Citizens (by FutureEverything)
Smart Citizens Edited by Drew Hemment and Anthony Townsend Future Everything 2013, 96 pages This publication aims to shift the debate on the future of cities towards...
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Book: Social – Why Our Brains Are Wired to Connect
Social: Why Our Brains Are Wired to Connect by Matthew D. Lieberman Crown October 2013, 384 pages [Amazon link] Abstract In Social, renowned psychologist Matthew...
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Book: Smarter Than You Think
Smarter Than You Think How Technology Is Changing Our Minds For the Better by Clive Thompson and Jeff Cummings Penguin Press September 2013, 352 pages [Penguin...
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How technology changes storytelling
Long New York Times piece where writers in a variety of genres tell us what new technologies mean for storytelling. Contributions by Margaret Atwood, Charles Yu...
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Book: The App Generation
The App Generation How Today’s Youth Navigate Identity, Intimacy, and Imagination in a Digital World Howard Gardner and Katie Davis Yale University Press October...
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Book: Speculative Everything
Speculative Everything Design, Fiction, and Social Dreaming By Anthony Dunne and Fiona Raby MIT Press Jan 2014, 200 pages [Amazon link] Today designers often focus...
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Sustainable living and behavioral change
Below a selection of pieces from The Guardian’s sustainable living hub: The power of behavioural design: looking beyond nudging Christoph Burmester – 10 September...
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‘An Overview of Service Design for the Private and Public Sectors’ report
Service design is an approach to innovating both private and public sector services that places the user at the heart of the development process. Service design...
From Putting People First