Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Four new papers by anthropologist Brigitte Jordan
Brigitte Jordan, the legendary corporate anthropologist, once described as one of the “godmothers” of design ethnography, has posted four new papers on her website...
From Putting People First
Experience design is now part of business logic
Om Malik of GigaOm argues that the cambrian explosion of mobile apps and cloud-based services as well as the exponential growth of data has led him to a very simple...
From Putting People First
Selected videos from “The Conference” in Sweden
Media Evolution The Conference is an international conference organized annually in Malmö, Sweden. The event focuses on factors that are affecting our society,...
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Thoughts on clever cities
The multiplexed metropolis Enthusiasts think that data services can change cities in this century as much as electricity did in the last one. The Economist – in...
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Rebecca Solnit on the downside of social and mobile technology
Rebecca Solnit writes – in an excellent piece – that she feels as though she is in a bad science fiction movie where everyone takes orders from tiny boxes that...
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Pew: 86% of USA adults make efforts to hide digital footprints online
Pew Research Center found that 86 percent of surveyed adult Internet users in the U.S. have made efforts to obscure their “digital footprints” — which could include...
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Experientia designs mobile site for UN affiliate to promote mobile learning
This week, the ITC-ILO, a United Nations affiliate, officially launched an Experientia-designed mobile site to promote mobile learning tools within the organisation...
From Putting People First
Book: Putting Citizens First
Putting Citizens First Engagement in Policy and Service Delivery for the 21st Century Evert A. Lindquist, Sam Vincent and John Wanna Australian National University...
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Book: Interactive Visualization
Interactive Visualization: Insight through Inquiry By Bill Ferster The MIT Press, 2012 ISBN-10: 0262018152, ISBN-13: 978-0262018159 (Amazon link) Abstract Interactive...
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Ericsson Report: Identifying the needs of tomorrow’s video consumers
The Ericsson ConsumerLab TV & Media 2013 report (presentation) looks at how the explosion of connected mobile devices in the home has opened a whole new world of...
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BBC R&D launched the UX Research Partnership
Some weeks ago the BBC announced the BBC User Experience Research Partnership, a long-term collaboration project between BBC Research and Development (BBC R&D)...
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How we do user research in agile teams
Getting user research into agile teams in a way that is timely, relevant and actionable is a challenge that teams the world over are tackling. Working effectively...
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Googling yourself takes on a whole new meaning
CLive Thompson used Google Glass for six weeks. He discusses the latest in high-tech eyewear in the New York Times Magazine. “With Glass, I eventually settled upon...
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The web giants pumping us for data
As society becomes more networked, the information available to the Googles, Amazons and Facebooks of this world will increase exponentially. “As society becomes...
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Abraham Maslow and the pyramid that beguiled business
The psychologist Abraham Maslow’s theory of human motivation is 70 years old but continues to have a strong influence on the world of business. What is it, and...
From Putting People First
User-centred mobile app development in Kenya
The success of a mobile app – its high adoption rate and actual use – largely depends on the degree of involvement of the end user during the development stage....
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Seeing the elephant: defragmenting user research
“Forget Big Data — right now, our bigger problem is fragmented data that comes from siloed user research teams.” Just as we favor the research tools that we find...
From Putting People First
Ethnographic stories for market learning
The July 2013 issue of the Journal of Marketing (a publication of AMA, the American Marketing Association) describes the results of a comprehensive study (pdf)...
From Putting People First
Exploring the use of tablets in educational settings
MindShift, a service by KQED and NPR, has published a four-part series to explore the four dimensions of using tablets in educational settings, examining how teachers...
From Putting People First