Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Thirteen tenets of user experience
Robert Hoekman Jr. provides his list of 13 beliefs on the value of user experience strategy, design, and designers, “one for every year [he has] been in the web...
From Putting People First
Book: Trust is a Choice
Trust is a Choice – Prolegomena of Anthropology of Trust(s) by Stephanie A. Krawinkler 189 pages, 2013 Carl-Auer Verlag (Publisher) [Amazon link] [Extract] Trust...
From Putting People First
Service design in the physical space and why it makes sense to design for a minority
The physical environment in which a service plays out has a significant influence on the experience of a service. So it’s not uncommon for service design projects...
From Putting People First
New Ericsson report on needs of today’s smartphone and mobile internet users
A new Ericsson ConsumerLab report, Unlocking Consumer Value, identifies the needs of today’s smartphone and mobile internet users. “The rapid uptake of smartphones...
From Putting People First
To get the most out of tablets, use smart curation
In a second article in a four-part series on the use of tablets in educational settings, Justin Reich of MindShift examines the topic of curation. “As technologies...
From Putting People First
Online, we’re all celebrities now. So what next?
“In reality, we’re all kind of on ‘Big Brother’ — on a reality show,” says Syracuse University’s Anthony Rotolo, a professor who runs the Starship NEXIS lab, focusing...
From Putting People First
A successful 21st century brand has to help create meaningful lives
An enormous study of how consumers around the world interact with brands finds that only the companies that make life better for consumers create impactful connections...
From Putting People First
Participatory design in healthcare
Participatory Design in Healthcare: Patients and doctors can bridge critical information gaps is the title of a UX Magazine article by Andrii Glushko, a UX designer...
From Putting People First
Technology puts power in the hands of the Millennial Generation
This week the Financial Times has run two reports on the Millennial Generation. Part Two (pdf) came out today, whereas Part One is from June 3. Part Two’s leading...
From Putting People First
The future of human-centered design
“Throughout my career, and especially as a designer at IDEO,” writes Nathan Waterhouse, “I’ve been a passionate believer of the value of placing people first, of...
From Putting People First
Experientia presentation at EPIC London
EPIC, the premier international gathering on the current and future practice of ethnography in the business world, just announced the program of its upcoming conference...
From Putting People First
Without opt in, Google Glass will generate hostility
“Google and friends should not be trying to make these things acceptable in polite society,” writes Roger Kay in Forbes. “If they persist, they can expect a wave...
From Putting People First
A beautiful kids’ book that combines interactivity with good old-fashioned text
The Jörgits and the End of Winter, an indie fantasy novel for kids nine and up, uses interactivity as a supplement to the story, not a stand-in for it, and shows...
From Putting People First
Understanding people core strategic goal of World Bank financial inclusion group
The Consultative Group to Assist the Poor (CGAP) is an independent policy and research center, affiliated with the World Bank, dedicated to advancing financial...
From Putting People First
The case for preserving the pleasure of deep reading
The deep reading of books and the information-driven reading we do on the web are very different, both in the experience they produce and in the capacities they...
From Putting People First
Book: Rewire – Digital Cosmopolitans in the Age of Connection
Rewire: Digital Cosmopolitans in the Age of Connection by Ethan Zuckerman W. W. Norton & Company, June 2013 288 pages [Amazon link] Abstract We live in an age of...
From Putting People First
Crafting UX – designing the user experience beyond the interface
In large technologically-driven organizations with a broad and complex product range, establishing a user-centric approach to product design can be very challenging...
From Putting People First
Interaction14 website live
Next year Interaction14, the top interaction design conference will be in Amsterdam, the second time it is in Europe (after Dublin in 2012). Now the website is...
From Putting People First
The limits of Big Data in the Big City
To be sure, big tech can zap some city weaknesses. But, argues Alec Appelbaum, many urban problems require a decidedly different approach. “The answers that make...
From Putting People First