Blogroll | Communications of the ACM

From Putting People First

Ethnographic research increasingly informing business strategy

Corporate ethnography isn’t just for innovation anymore. It’s central to gaining a full understanding of your customers and the business itself, writes Ken Anderson... Experientia
From Putting People First | March 2, 2015 at 06:53 AM

From Putting People First

Ethnographic film and book on people living off the grid

Life Off Grid is a two-year journey exploring the lives of Canadians in every province and territory who have made the choice to disconnect. Life Off Grid is a... Experientia
From Putting People First | March 2, 2015 at 06:23 AM

From Putting People First

Towards multi-species ethnography

The well known anthropologist and sociologist Anne Galloway just announced the launch of the More-Than-Human Lab at Victoria University (New Zealand), which extends... Experientia
From Putting People First | March 1, 2015 at 05:19 AM

From Putting People First

Italian bank offers user-friendly home security kit

The Smart Care unit of the insurance arm of the Italian bank Intesa Sanpaolo has just launched an innovative home security offering. Branded “ACasaConMe” [AtHomeWithMe]... Experientia
From Putting People First | March 1, 2015 at 04:55 AM

From Putting People First

[Book] Netnography Redefined

Netnography Redefined by Robert V Kozinets (York University, Canada) Sage Publications, 288 pages July 2015 Social media and the internet are rich, fertile sources... Experientia
From Putting People First | February 28, 2015 at 08:36 AM

From Putting People First

Open Policy Making: A people-centred approach to transform UK local services

Open Policy Making is about recognising that top down thinking and decision making no longer can deliver the range of services that people and communities have... Experientia
From Putting People First | February 28, 2015 at 06:18 AM

From Putting People First

[Book] Doing Sensory Ethnography

Doing Sensory Ethnography by Sarah Pink Sage Publications Paperback, 232 pages Second edition, February 2015 Between 2010 – 2014, a team of UK anthropologists,... Experientia
From Putting People First | February 28, 2015 at 05:32 AM

From Putting People First

Steve Portigal’s insider view of corporate user research

The acclaimed UX researcher Steve Portigal hosts the DollarsToDonuts podcast series [iTunes | Twitter] where he talks with the people who lead user research in... Experientia
From Putting People First | February 27, 2015 at 03:47 AM

From Putting People First

5 imperatives of user experience design in mobile health technology

David Lee Scher, MD – Owner & Director, DLS Healthcare Consulting discusses what he thinks are five important issues in achieving the ideal mobile technology user... Experientia
From Putting People First | February 24, 2015 at 12:49 PM

From Putting People First

“I’m divorcing my Nest thermostat”

Kara Pernice, the Managing Director at the Nielsen Norman Group, was a proud early adopter of the unique, cool, and pretty Nest device: “It helped me save energy... Experientia
From Putting People First | February 24, 2015 at 12:37 PM

From Putting People First

How do people save/share/revisit on mobile devices?

In early January, Mozilla UX conducted user research to refresh their understanding of how people save, share, and revisit mobile content with the goal of building... Experientia
From Putting People First | February 24, 2015 at 11:45 AM

From Putting People First

Changing behaviour for a better deal? Not as easy as it sounds

There are many areas of life – e.g. utility providers – where we could be getting a better deal by making what seems to be an easy switch. Behavioural scientist... Experientia
From Putting People First | February 23, 2015 at 07:12 AM

From Putting People First

The Emergence of Law and Behavioural Science: A European Perspective

The Emergence of Law and Behavioural Science: A European Perspective by Anne-Lise Sibony (Université de Liège) and Alberto Alemanno (HEC Paris; NYU School of Law)... Experientia
From Putting People First | February 22, 2015 at 12:38 PM

From Putting People First

Understanding people’s financial behaviors

Erin Taylor and Gawain Lynch of the Institute for Money, Technology and Financial Inclusion (UCI) lead a research project aimed at understanding people’s financial... Experientia
From Putting People First | February 20, 2015 at 09:30 AM

From Putting People First

[White paper] Digital assurance: Reaching a seamless customer experience

Digital Assurance: Reaching a Seamless Customer Experience by Shawndra Hill (Wharton professor of operations and information management) and Kumudha Sridharan (vice... Experientia
From Putting People First | February 20, 2015 at 04:34 AM

From Putting People First

Will the internet of things finally kill privacy?

The journalist Hamza Shaban is concerned by the contents of a new US Federal Communications Commission report that probes the privacy implications of connected... Experientia
From Putting People First | February 13, 2015 at 06:34 AM

From Putting People First

Privacy is fast becoming the real disruptive force in digital technology

Data harvesting, data mining and analysis has transformed the way we look at our mobile devices and computer screens. Content is now adaptive and responsive to... Experientia
From Putting People First | February 11, 2015 at 07:18 AM

From Putting People First

The Internet of Insecure Things

In a recent study, every connected home security system tested by HP contained significant vulnerabilities, including but not limited to password security, encryption... Experientia
From Putting People First | February 11, 2015 at 01:54 AM

From Putting People First

Internet psychologists study how the Web affects us

In a pretty short period of time, the internet has changed how we take care of our basic needs, stand up for ourselves, and talk to each other. But psychologists... Experientia
From Putting People First | January 31, 2015 at 06:53 AM

From Putting People First

The last-mile problem: How data science and behavioral science can work together

Analytics is typically discussed in terms of computer technology, machine learning algorithms, and big data. Behavioral nudges, on the other hand, concern human... Experientia
From Putting People First | January 31, 2015 at 06:20 AM