Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
The considerations and limitations of feedback as a strategy for behaviour change
The considerations and limitations of feedback as a strategy for behaviour change Garrath T. Wilsona, Tracy Bhamraa & Debra Lilleya, Loughborough Design School,...
From Putting People First
The smartphone society
Just as the automobile defined the twentieth century, the smartphone is reshaping how we live and work today. Boston University sociology lecturer Nicole Aschoff...
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Research on being “good with money” in Silicon Valley
FAIR Money, a small research collective consisting of anthropologists and design researchers based in the San Francisco Bay Area, has just published its first report...
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Workshop_40/Wild energies: wind, fire and people in movement
For those in Torino: Workshop_40/Wild energies: wind, fire and people in movement Conducted by Marguerite Kahrl e Marjetica Potrč Friday, March 20 3.30 – 5.30,Workshop_40...
From Putting People First
EPIC conference calls for papers and tutorials
EPIC, the premier international gathering on the current and future practice of ethnography and design in the business world, will take place in Sao Paulo, Brazil...
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Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years
Invitation: sharing session, Singapore, 30 March 2015 What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support...
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Nudging and Choice Architecture: Ethical Considerations
Nudging and Choice Architecture: Ethical Considerations by Cass R. Sunstein Yale Journal on Regulation January 17, 2015 50 pages Is nudging unethical? Is choice...
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The perils of the internet of things
In the not so distant future, every object in your life will be online and talking to one another. Although it will transform the way we live and work, Marc Goodman...
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The value of design to the public sector
Reduced budgets mean innovation in the public sector is vital if our public services are to become more effective and improve the experience for users, argues Anna...
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The Addiction Algorithm: An interview with Natasha Dow Schüll
Natasha Dow Schüll is a cultural anthropologist and associate professor of Science, Technology and Society at MIT. Her first book, Addiction by Design, examines...
From Putting People First
From design thinking to ethnographic thinking
In the broader business world, writes social anthropologist Jay Hasbrouck, design thinking “is already a stale buzzword — a concept that spread widely as a panacea...
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Empathy makes you only more egocentric
In a battery of experiments, Imperial College’s Johannes Hattula and his coresearchers Walter Herzog, Darren Dahl, and Sven Reinecke interviewed marketing managers...
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Why most customer experience efforts fail
It is no secret among Customer Experience (CX) professionals that most CX efforts fall flat. Forrester found that only 25% of CX professionals say their companies...
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[Book] Ethnography for the Internet: Embedded, Embodied and Everyday
Ethnography for the Internet: Embedded, Embodied and Everyday by Christine Hine Bloomsbury Academic, 2015 The internet has become embedded into our daily lives,...
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Smartphones are addictive and should carry health warning, say academics
University of Derby finds smartphone users in study spent average 3.6 hours a day on devices, often causing severe distraction from relationships and ‘real life...
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Is it time to re-examine human-centered design?
Is it time to re-examine our anthropocentrism in design, asks ASU design professor Prasad Boradkar and to extend design’s locus of action towards biocentrism. “Clearly...
From Putting People First
UX for technology used by an ageing population
The trend of an ageing population is reflected across Europe. It is estimated that by 2035 nearly a quarter of the population in the United Kingdom will be over...
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EU draft privacy law is useless, say digital rights orgs
Activists have leaked the latest draft of Europe’s planned data protection law – which is supposed to safeguard Europeans’ personal information when in the hands...
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Human-centered design should be a CMO’s best friend
The average tenure of a CMO is just 45 months, according to a recent study released by executive recruiting firm Spencer Stuart. Fortunately, for CMOs in need of...
From Putting People First