Blogroll | Communications of the ACM

From Putting People First

Why face-to-face contact matters in our digital age

Psychologist Susan Pinker on the importance of face-to-face contact in our era of disbanded families and virtual connections. “Research shows that people who feel... Experientia
From Putting People First | March 22, 2015 at 10:31 AM

From Putting People First

The considerations and limitations of feedback as a strategy for behaviour change

The considerations and limitations of feedback as a strategy for behaviour change Garrath T. Wilsona, Tracy Bhamraa & Debra Lilleya, Loughborough Design School,... Experientia
From Putting People First | March 18, 2015 at 12:59 PM

From Putting People First

The smartphone society

Just as the automobile defined the twentieth century, the smartphone is reshaping how we live and work today. Boston University sociology lecturer Nicole Aschoff... Experientia
From Putting People First | March 18, 2015 at 05:44 AM

From Putting People First

Research on being “good with money” in Silicon Valley

FAIR Money, a small research collective consisting of anthropologists and design researchers based in the San Francisco Bay Area, has just published its first report... Experientia
From Putting People First | March 17, 2015 at 04:12 AM

From Putting People First

Workshop_40/Wild energies: wind, fire and people in movement

For those in Torino: Workshop_40/Wild energies: wind, fire and people in movement Conducted by Marguerite Kahrl e Marjetica Potrč Friday, March 20 3.30 – 5.30,Workshop_40... Experientia
From Putting People First | March 16, 2015 at 11:57 AM

From Putting People First

EPIC conference calls for papers and tutorials

EPIC, the premier international gathering on the current and future practice of ethnography and design in the business world, will take place in Sao Paulo, Brazil... Experientia
From Putting People First | March 16, 2015 at 11:41 AM

From Putting People First

Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015 What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support... Experientia
From Putting People First | March 16, 2015 at 11:15 AM

From Putting People First

Nudging and Choice Architecture: Ethical Considerations

Nudging and Choice Architecture: Ethical Considerations by Cass R. Sunstein Yale Journal on Regulation January 17, 2015 50 pages Is nudging unethical? Is choice... Experientia
From Putting People First | March 12, 2015 at 03:47 PM

From Putting People First

The perils of the internet of things

In the not so distant future, every object in your life will be online and talking to one another. Although it will transform the way we live and work, Marc Goodman... Experientia
From Putting People First | March 12, 2015 at 03:13 PM

From Putting People First

The value of design to the public sector

Reduced budgets mean innovation in the public sector is vital if our public services are to become more effective and improve the experience for users, argues Anna... Experientia
From Putting People First | March 12, 2015 at 02:48 PM

From Putting People First

The Addiction Algorithm: An interview with Natasha Dow Schüll

Natasha Dow Schüll is a cultural anthropologist and associate professor of Science, Technology and Society at MIT. Her first book, Addiction by Design, examines... Experientia
From Putting People First | March 12, 2015 at 08:12 AM

From Putting People First

From design thinking to ethnographic thinking

In the broader business world, writes social anthropologist Jay Hasbrouck, design thinking “is already a stale buzzword — a concept that spread widely as a panacea... Experientia
From Putting People First | March 11, 2015 at 05:27 AM

From Putting People First

Empathy makes you only more egocentric

In a battery of experiments, Imperial College’s Johannes Hattula and his coresearchers Walter Herzog, Darren Dahl, and Sven Reinecke interviewed marketing managers... Experientia
From Putting People First | March 10, 2015 at 04:09 AM

From Putting People First

Why most customer experience efforts fail

It is no secret among Customer Experience (CX) professionals that most CX efforts fall flat. Forrester found that only 25% of CX professionals say their companies... Experientia
From Putting People First | March 7, 2015 at 07:15 AM

From Putting People First

[Book] Ethnography for the Internet: Embedded, Embodied and Everyday

Ethnography for the Internet: Embedded, Embodied and Everyday by Christine Hine Bloomsbury Academic, 2015 The internet has become embedded into our daily lives,... Experientia
From Putting People First | March 7, 2015 at 07:05 AM

From Putting People First

Smartphones are addictive and should carry health warning, say academics

University of Derby finds smartphone users in study spent average 3.6 hours a day on devices, often causing severe distraction from relationships and ‘real life... Experientia
From Putting People First | March 5, 2015 at 07:15 AM

From Putting People First

Is it time to re-examine human-centered design?

Is it time to re-examine our anthropocentrism in design, asks ASU design professor Prasad Boradkar and to extend design’s locus of action towards biocentrism. “Clearly... Experientia
From Putting People First | March 5, 2015 at 06:12 AM

From Putting People First

UX for technology used by an ageing population

The trend of an ageing population is reflected across Europe. It is estimated that by 2035 nearly a quarter of the population in the United Kingdom will be over... Experientia
From Putting People First | March 4, 2015 at 05:15 AM

From Putting People First

EU draft privacy law is useless, say digital rights orgs

Activists have leaked the latest draft of Europe’s planned data protection law – which is supposed to safeguard Europeans’ personal information when in the hands... Experientia
From Putting People First | March 4, 2015 at 04:55 AM

From Putting People First

Human-centered design should be a CMO’s best friend

The average tenure of a CMO is just 45 months, according to a recent study released by executive recruiting firm Spencer Stuart. Fortunately, for CMOs in need of... Experientia
From Putting People First | March 2, 2015 at 11:12 AM