Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
We’re more than mere consumers, and business should remember that
Companies collect an ever-growing amount of information on customers, but forgetting the individuals behind big data is detrimental, not least to business, writes...
From Putting People First
Myth of globalization in consumer tech
In nearly every category Ben Bajarin (Principal Analyst, Creative Strategies) studies, he sees the regionalization of consumer tech, not its globalization. This...
From Putting People First
Is technology making people less sociable?
A major social debate is going on on the effects of mobile technology and social media, online and off. The Wall Street Journal distills in a juxtaposition of the...
From Putting People First
Developing patient-centred care: an ethnographic study of patient perceptions and influence on quality improvement
Developing patient-centred care: an ethnographic study of patient perceptions and influence on quality improvement By Alicia Renedo and Cicely Marston BMC Health...
From Putting People First
Ethnographic study on use of metrics in newsrooms
The Traffic Factories: Metrics at Chartbeat, Gawker Media, and The New York Times A report by Caitlin Petre Tow Center for Digital Journalism Graduate School of...
From Putting People First
Modernizing the US immigration system with user-centered design
Vivian Graubard describes on WhiteHouse.gov how the U.S. Digital Service is working on modernizing the USA’s still largely paper based immigration service, pairing...
From Putting People First
How cities can design for aging baby boomers (and benefit younger residents too)
When cities make an effort to accommodate “aging in place,” they typically end up with designs that benefit younger residents too. A new report called “Ageing in...
From Putting People First
Experientia designer Dohun YuLuck Jang 유록 featured in Design 4 Disaster
Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the...
From Putting People First
Why people don’t trust energy-saving gadgets
People’s reluctance to share data about their energy use is likely to stand in the way of “smart” technology designed to promote energy efficiency, experts say....
From Putting People First
Intel anthropologist creates data processing tool for Quantified Self community
When data can be both individual, and potentially aggregated across many people, who does and does not have a say in what “the data” ultimately means? A thought...
From Putting People First
The most important part of self-driving cars will be human control
Until now, the public dialogue about self-driving cars has centered mostly on technology, writes Michael Nees, Assistant professor, Lafayette College. The public...
From Putting People First
Human+Machine Futures forecast map
This year, the research focus of the Institute for the Future (IFTF) is on Human+Machine Futures, the blurring lines between human and machine, natural and artificial...
From Putting People First
Designer and researcher: the new creative partnership
In the 20th Century creating a close partnership between copywriter and art director led to a creative renaissance in advertising. In the 21st century the relationship...
From Putting People First
UX in the era of the Internet of Things
As we develop smarter “things”, we’ll have to more smartly research and design them for their human environments, writes Ted McCarthy, XD researcher at ThoughtWorks...
From Putting People First
Nudging to improve public policy, health care and our relationship with technology
On Nudging In Public Policy By Alon M. August, University of Redlands (USA) April 6, 2015 This thesis examines nudging, a technique aimed at making individualsNudging...
From Putting People First
Putting technology in its place
Kentaro Toyama is a former Microsoft Research Executive and now an associate professor at the University of Michigan. Toyama calls himself “a recovering technoholic...
From Putting People First
Essay Collection: Designing Democracy
Designing Democracy: How designers are changing democratic spaces and processes An inquiry by the UK Design Commission March 2015 Abstract Featuring essays from...
From Putting People First
The woes of a corporate anthropologist [Novel]
Satin Island: A novel by Tom McCarthy Knopf, 2015 From the author of Remainder and C (short-listed for the Man Booker Prize), and a winner of the Windham-Campbell...
From Putting People First
We are citizens, not mere physical masses of data for harvesting
The deal we have struck with the information society over the extent to which our lives are shaped and our privacy invaded requires urgent renegotiation, argues...
From Putting People First