Blogroll | Communications of the ACM

From Putting People First

Bosch uses UX approach to spark enthusiasm for electric driving

Bosch, the German multinational engineering and electronics company, is applying a UX approach to help spark enthusiasm for electric driving, and to develop a “fascinating”... Experientia
From Putting People First | April 7, 2015 at 05:40 AM

From Putting People First

Design prototypes for Nairobi, Kenya

In 2014, Ericsson and UN-Habitat (United Nations Human Settlements Programme) entered a three-year partnership with the intention to collaborate around Information... Experientia
From Putting People First | April 3, 2015 at 03:41 PM

From Putting People First

Opportunities for UX innovation in wearables

Until developers of wearable devices get the user experience down pat, the technology will struggle to gain adoption, writes Steve McPhilliamy on Medical Device... Experientia
From Putting People First | April 3, 2015 at 03:28 PM

From Putting People First

Automotive sales could grow 24% if retail experience improved

New ethnographic and quantitative research from DrivingSales identifies how the growing gap between consumer expectations and the current automotive buying process... Experientia
From Putting People First | April 3, 2015 at 03:18 PM

From Putting People First

The future of loneliness

As we moved our lives online, the internet promised an end to isolation. But can we find real intimacy amid shifting identities and permanent surveillance? A long... Experientia
From Putting People First | April 2, 2015 at 05:18 AM

From Putting People First

Podcast interview with ethnographer Tricia Wang

In this week’s Radar Podcast episode, O’Reilly’s Roger Magoulas chatted with Tricia Wang, a global tech ethnographer and co-founder of PL Data, about how qualitative... Experientia
From Putting People First | April 2, 2015 at 04:38 AM

From Putting People First

The user experience of the car

John Edson explains why the future of cars is about experience versus ownership. Three major shifts, he says, will move the car from a depreciating asset that every... Experientia
From Putting People First | April 2, 2015 at 04:32 AM

From Putting People First

MIT Technology Review special report on persuasive technology

The MIT Technology Review has just published a special business report on persuasive technology, i.e. how technologies from smartphones to social media are used... Experientia
From Putting People First | March 30, 2015 at 10:54 AM

From Putting People First

More from Gov.uk on the role of ethnography and prototyping in policymaking

Two inspiring posts by Dr. Lucy Kimbell, a visiting Arts and Humanities Research Council (AHRC) Fellow at the UK-based Policy Lab, an experimental policy innovation... Experientia
From Putting People First | March 28, 2015 at 12:11 PM

From Putting People First

Sharp methodological critiques on current Big Data practices

Two methodological critiques on Big Data that caught our attention: In the Financial Times, economist and journalist Tim Harford points out that sampling bias and... Experientia
From Putting People First | March 27, 2015 at 02:58 AM

From Putting People First

Gov.uk’s open policy making toolkit – practical guidance on ethnography and more

The Gov.uk open policy making toolkit is a practical guide to techniques that can help you make better policy. The toolkit, which brings together the latest techniques... Experientia
From Putting People First | March 26, 2015 at 06:17 AM

From Putting People First

Sensemaking in organizations: Reflections on Karl Weick and social theory

Over the past couple of decades, a small number of psychologists, communication theorists, and organizational scientists have articulated ideas of sensemaking into... Experientia
From Putting People First | March 26, 2015 at 03:45 AM

From Putting People First

How would drivers’ habits change in self-driving cars?

University of North Texas students, guided by Professor Christina Wasson and highly acclaimed corporate anthropologist Dr. Brigitte Jordan of Nissan’s ResearchHow... Experientia
From Putting People First | March 26, 2015 at 03:25 AM

From Putting People First

Ethnographic research drives IKEA’s global success

In a long Fortune Magazine article on IKEA’s successful global expansion, author Beth Kowitt devotes quite a few paragraphs to the importance of qualitative, ethnographic... Experientia
From Putting People First | March 24, 2015 at 06:45 AM

From Putting People First

Presentations online of IEA energy efficiency behaviour workshop

The 11th and 12th of March, the International Energy Agency [IEA] in Paris hosted a workshop on energy efficiency and behaviour in the buildings sector. The goal... Experientia
From Putting People First | March 24, 2015 at 06:00 AM

From Putting People First

Doctors are now inviting patients to help design their own medical treatment

In many hospitals and clinics around the [USA], oncologists and surgeons simply tell cancer patients what treatments they should have, or at least give them strong... Experientia
From Putting People First | March 23, 2015 at 01:14 PM

From Putting People First

UK report on consumer problems in the mobile phone market

Calling the shots? is the title of a new Citizens Advice Bureau report that analyses consumer problems in the mobile phone market and explores opportunities for... Experientia
From Putting People First | March 23, 2015 at 12:11 PM

From Putting People First

Measuring experience

Over the summer of 2014, Northstar, in collaboration with the London School of Economics, conducted an ethnographic study at the Royal Academy of Arts, exploring... Experientia
From Putting People First | March 23, 2015 at 11:59 AM

From Putting People First

Design fiction personas illustrate possible impact of educational tech

People talk about the future of technology in education as though it’s right around the corner, but most of us get to that corner and see it disappearing around... Experientia
From Putting People First | March 23, 2015 at 07:36 AM

From Putting People First

Design fiction, not science, hints at the future we actually want

The stories we tell ourselves about technology – typically, optimistic ones from would-be innovators, pessimistic ones from their critics – are usually too simple... Experientia
From Putting People First | March 23, 2015 at 03:36 AM