The blog archive provides access to past blog postings from Communications of the ACM and other sources by date.
On June 21, the National Science Foundation (NSF) announced a nationwide search for multiple Program Directors in the Division of Information & Intelligent Systems (IIS) within the Directorate of Computer and Information Science…
Albertson's drops the loyalty card. With all the data being generated by loyalty ideas, and new ones blooming, some retailers are moving the other way. And some very large retailers don't use them at all.
In preparation for FISL (where I hope to be speaking next week), I have been continuing to try to understand the protests in Brazil, which are now regularly bringing crowds the size of a European town onto the streets. They aren’t…
Some time ago I ordered the Book: R in Action: Data Analysis and Graphics with R, by Robert I Kabakoff. Have had cause to refer to it a number of times, but have now started a deeper dive. Covers data visualization examples…
A view of how the role of CIOs is changing. The short article makes the point that we have known for a long time. CIO's cannot be players that are in love with technology, they have to care deeply about the workings of and…
Fascinating work by GE in the use of artificial intelligence in a system called Corvix. During the AI explosion of the 80s we talked to GE about what I would call manufacturing maintenance AI. It is good to see another"…
In E-Commerce Times: Interesting idea, but how do we get all the things to work together? Were are the standards to make it work? Also good mention of how analytics can link into this same interoperable world. " ..…
I’ve posted an article in a few places commenting briefly on the implications of Github, Google and others (but notably not SourceForge) deciding not to offer downloads as a service to open source projects. My instinct tells…
Defense In AdAge: We used marketing mix since their very earliest inception. It is a relatively simple statistical technique that suggests the best investment of money to media and marketing channels. It has become a classical…
Venkat Viswanathan makes some useful comments. Some of them relate to my favorite suggestion: Simplify." Predictive analytics will almost always enable better business decisions. While customer behavior may have changed due…
It's not good.
As usual, you can also use this squid post to talk about the security stories in the news that I haven't covered.
In InfoWorld this week, I’ve reprised my views about contributor agreements. The trigger for this was seeing Oracle erroneously change the license for the MySQL man pages from GPL to something nasty. Once they were told, they…
I was on the Lou Dobbs Show earlier this week.
Its all about engaging the customer. All companies, large, small and midsize need better ways to engage with and retain their customers. And as the context of engagement varies over time, how they engage will have to be adapted…
Good USA Today article on a number of methods that Kroger is using to improve checkout times. A high labor cost in retail, and frequent complaint of shoppers. We examined a number of shopper assisted checkout methods in our…
Today, the United States is conducting offensive cyberwar actions around the world.
More than passively eavesdropping, we're penetrating and damaging foreign networks for both espionage and to ready them for attack. We're creating…In the HBR Blog. Provocative piece on the number of changes occurring that could influence the near term future of P&G. And many other consumer goods companies. I take issue to some degree with the term being used .A black…
In Nature: We thought of using teams of robots to gather information from the plant and manufacturing spaces and outdoor staging yard floor. We did use satellite data when it became commercially available for agricultural monitoring…
Lessons from Japan's response to Aum Shinrikyo:
Yet what's as remarkable as Aum's potential for mayhem is how little of it, on balance, they actually caused. Don't misunderstand me: Aum's crimes were horrific, not merely the…A recent report on the quality of teacher training has stirred up a lot of discussion about how teachers should be prepared. With the ongoing shortage of qualified computer science teachers (putting aside the discussion of what…
When you are a Computer Science teacher there is a universe of knowledge that you can transfer to your students, depending on the interest they show. You can teach how to code, design video games, robotics, Web design and many…
The Informs Analytics e-Newsletter. Always informative. Subscribe. Latest articles:- Continuing education for analytics professionals- Big data paying off for big companies- Study: Top CPOs drive higher profit margins- Retail…
Is a key to polynomial versus exponential complexity lurking here? Cropped from Abel Prize source Mikhail Gromov is a French-Russian mathematician who has made and continues to make fundamental contributions to many areas of…
Thinking about real time processing. Getting more important every day. We addressed this for complex high speed manufacturing lines. Linking advanced analytics methods to rare failure processes using simulation techniques…
In IEEE Spectrum: An energy savings idea, but one that does increase the complexity of the smart home. Visited Corning some years ago and enjoyed their approaches to innovation.
This article, on the cozy relationship between the commercial personal-data industry and the intelligence industry, has new information on the security of Skype.
Skype, the Internet-based calling service, began its own secret…An economist friend asked me if there were still productivity gains to be had for office workers (like us). After all, we have email, social networks, skype and other easy ways to connect with everyone not to mention search for…
A fine piece: "A Love Letter to the NSA Agent who is Monitoring my Online Activity."
A similar sentiment is expressed in this video.
A recent interview in the New York Times with Laszlo Bock, senior vice president of people operations at Google had some interesting things to say about the value of GPAs and standardized tests. Google, to no ones surprise, looks…
A long time interest of mine is covered in the current Knowledge @ Wharton, why and when do people balk in a queue? What are the dynamics involved and how can they be handled? Here studied in an emergency medical context.